Legal Notice
Legal Notice (Based on the Japanese Act on Specified Commercial Transactions)
| Item | Details |
|---|---|
| Seller | VicMe LLC |
| Representative | Kohei Matsumura |
| Address | Roppongi KS Building 5F, 3-16-12 Roppongi, Minato-ku, Tokyo 106-0032, Japan |
| Phone Number | 03-6821-6894 |
| info@vicme.jp | |
| Business Hours | Weekdays 10:00–18:00 (excluding weekends, public holidays, and year-end/New Year holidays) |
| How to Contact Us | Inquiries are accepted via the contact form on this site. *We do not handle individual inquiries by telephone or e-mail. |
| Sales URL | https://gachajp.com |
| Sales Price | Displayed on each product page (denominated in Japanese yen / JPY) |
| Charges Other Than the Product Price | - Shipping fees (paid in points): 2,500 pt for 1-10 cards, plus 1,000 pt per additional 15 cards (Taiwan / Hong Kong / Macau, via EMS; also displayed on the shipping request screen) - Customs duties, import consumption taxes, and customs clearance fees: borne by the recipient - Payment processing fees: borne by the Company |
| Payment Methods | Credit cards (Visa / Mastercard / JCB / American Express), WeChat Pay |
| Payment Timing | Payment is completed at the time of ordering the product (Points) |
| Delivery Timing | Products will be shipped within one month of the customer's shipping request (this may vary depending on stock availability, customs procedures, carrier circumstances, and other factors) |
| Returns and Exchanges | - Cancellations and refunds for the User's own convenience are not accepted once a draw result has been finalized. - Rescission after delivery of a physical obtained card: Taiwan users (under Article 19 of the Taiwan Consumer Protection Act) and Macau users (under the Macau Consumer Rights Protection Law) may rescind within 7 days of delivery by e-mailing info@vicme.jp, no reason required (see Articles 12-1 / 12-2 of the Terms of Service). - If a product (card) has a material defect, or if a product different from the draw result has been shipped, please contact info@vicme.jp within 7 days of the product's arrival. |
| Consumer Disputes (Taiwan customers) | In addition to contacting us (info@vicme.jp), Taiwan customers may call the national consumer service hotline "1950", or file a complaint with their local city/county consumer service center or the Executive Yuan Consumer Protection Committee. |
| Consumer Disputes (Macau customers) | In addition to contacting us (info@vicme.jp), Macau customers may file a complaint with the Macao Consumer Council: Tel (853) 8988 9315 / info@consumer.gov.mo / https://www.consumer.gov.mo For how to exercise the right of withdrawal, see Article 12-2 of the Terms of Service. |
| System Requirements | iOS 14 or later / Android 10 or later Latest versions of Chrome, Safari, and Edge |
| Other | This service is an online draw-based sales service, and the card rates of each draw product vary depending on the number of remaining entries. For details, please see the Terms of Service and Privacy Policy. |