Terms of Service

繁體中文日本語English

GachaJP Terms of Service

Date of Enactment: May 15, 2026 Operator: VicMe LLC (hereinafter referred to as the "Company") Controlling Language: The Japanese version of these Terms shall be the authoritative text. In the event of any discrepancy between the Japanese version and the Traditional Chinese version or any other language version, the Japanese version shall prevail.

Article 1 (General Provisions and Definitions)

  1. These Terms of Service (hereinafter referred to as "these Terms") set forth the conditions for use of the online draw-based sales service "GachaJP" (hereinafter referred to as the "Service") operated by the Company.
  2. The terms used in these Terms are defined as follows:
    • "Service": the online draw-based sales service provided by the Company at https://gachajp.com and related domains.
    • "User": a person who uses the Service after agreeing to these Terms.
    • "Account": the user identification information registered by a User through the method prescribed by the Company in order to use the Service.
    • "Points": the in-service currency issued by the Company that Users use to purchase draw packs within the Service. Points are issued at a rate of 1 Point = 1 Japanese yen equivalent.
    • "Pack": a product unit sold by the Company on the Service through which cards can be purchased by way of a draw.
    • "Obtained Card(s)": trading cards or other physical items granted to a User as the result of a Pack draw.
    • "Content": text, images, videos, software, and all other information provided by the Company on the Service.

Article 2 (Agreement to These Terms)

  1. Users shall carefully read these Terms prior to using the Service and shall use the Service only after agreeing to their contents.
  2. A User shall be deemed to have agreed to these Terms at the time the User completes the account registration procedure for the Service or at the time the User uses the Service.
  3. If a minor uses the Service, the consent of a legal representative must be obtained. If use without the consent of a legal representative is discovered, the Company may suspend the Account without prior notice.

Article 3 (Eligibility)

  1. The Service is provided to individuals aged 18 or older residing in Taiwan, Hong Kong, or other regions approved by the Company.
  2. The following persons may not use the Service:
    1. Persons residing in Japan
    2. Persons under 18 years of age (use is not permitted even with the consent of a legal representative)
    3. Persons whose account has previously been suspended or deleted by the Company due to a violation of these Terms or other reasons
    4. Persons who fall under anti-social forces (organized crime groups, members of organized crime groups, quasi-members of organized crime groups, companies affiliated with organized crime groups, corporate racketeers, groups engaging in criminal activities under the pretext of social campaigns, crime groups specialized in intellectual crimes, or other persons equivalent thereto), or persons who have socially reprehensible relationships with such persons
    5. Any other person whom the Company deems inappropriate to use the Service
  3. If the Company discovers that a User falls under any of the items of the preceding paragraph, the Company may suspend or delete the Account without prior notice and confiscate the Points and Obtained Cards held by such User. In such cases, the treatment of the Points and Obtained Cards held by the User shall be governed mutatis mutandis by the proviso to Article 6, Paragraph 3 and by Article 6, Paragraph 4.

Article 4 (Account Registration)

  1. A person who wishes to use the Service (hereinafter referred to as an "Applicant") shall apply to the Company for account registration by entering the required information in the registration form prescribed by the Company.
  2. Account registration requires the registration of a valid email address and phone number, as well as the completion of the identity verification procedures prescribed by the Company (such as phone number verification).
  3. Applicants are obligated to provide accurate and up-to-date information at the time of registration, and shall bear full responsibility for any and all disadvantages arising from false statements, errors, or omissions.
  4. Each User may hold only one Account. Obtaining multiple accounts is prohibited.
  5. The Company may refuse the registration of an Applicant who falls under any of the following:
    1. Where there is a risk of violation of these Terms
    2. Where the Applicant has previously been refused registration or suspended due to a violation of these Terms or other reasons
    3. Where the registration information contains false statements, errors, or omissions
    4. Where the Company otherwise deems the registration inappropriate

Article 5 (Management of Account Information)

  1. Users shall manage their account information (email address, password, phone number, etc.) at their own responsibility.
  2. Users shall not transfer, lend, disclose, or share their account information with any third party.
  3. The Company shall bear no responsibility whatsoever for any damage arising from inadequate management of account information, use by a third party, misuse, or the like.
  4. If a User discovers unauthorized use of their account information, the User shall immediately notify the Company and follow the Company's instructions.

Article 6 (Suspension and Deletion of Accounts)

  1. The Company may suspend or delete an Account, or restrict use of the Service, without prior notice if a User falls under any of the following:
    1. Where the User violates any provision of these Terms
    2. Where the registration information is found to be false
    3. Where the User is found to hold multiple accounts
    4. Where the User uses the Service by improper means (automated tools, bots, scripts, etc.)
    5. Where the User is found to fall under anti-social forces or to have socially reprehensible relationships with such persons
    6. Where the User infringes the rights of the Company, other Users, or third parties
    7. Where the User obstructs the operation of the Service
    8. Where the User has not used the Service for a certain period (24 months from the last login) or longer
    9. Where the Company otherwise deems the User's use inappropriate
  2. The Company shall bear no responsibility whatsoever for any damage incurred by a User as a result of the measures set forth in the preceding paragraph.
  3. Points and unshipped Obtained Cards held at the time of account suspension or deletion shall, in principle, be forfeited and shall not be subject to refund or compensation. Provided, however, that this shall not apply to unused Points acquired by purchase or to unshipped Obtained Cards obtained through draws using purchased Points: the Company shall give the User an opportunity, within 14 days from the notice of suspension or deletion, to request shipment of such cards (with fees as provided in these Terms) or to convert them into Points, and refunds of such unused Points shall be governed by Article 12-1, Paragraph 4 and Article 12-2.
  4. The proviso in the preceding paragraph shall not apply where the Points or cards were acquired by improper means (including, without limitation, payment fraud, chargebacks, or acquisition in violation of these Terms), nor to Points granted free of charge by the Company or cards obtained using such Points (which shall be governed by the applicable campaign terms).

Article 7 (Points)

  1. Points are an in-service currency usable only within the Service and cannot be exchanged for cash, other electronic money, or legal tender.
  2. The purchase rate of Points shall be 1 Point = 1 Japanese yen (JPY). Payment shall be made by the payment methods designated by the Company (credit card, WeChat Pay, etc.).
  3. Purchased Points have no expiration date. Points granted free of charge by the Company (phone verification bonus, coupons, referral rewards, etc.) expire 6 months after they are granted. When Points are spent, free Points are applied first.
  4. Once purchased, Points are, in principle, non-refundable. However, this shall not apply where the Company is under a legal obligation to provide a refund.
  5. Unused Points shall expire upon deletion of the account, upon expiry of the validity period of the Points, or upon the occurrence of any other event prescribed by the Company.
  6. The Company may invalidate a User's Points in cases of fraudulent acquisition of Points, fraudulent use, or any other case the Company deems inappropriate.

Article 8 (Pack Purchases and Draws)

  1. Users may purchase Packs on the Service using Points.
  2. By purchasing a Pack, the User acquires the right to receive a draw, and the Obtained Card(s) shall be determined by the draw method prescribed by the Company.
  3. The Company shall determine the draw results for each Pack by a fair draw method.
  4. The total number of entries and the composition of prizes for each Pack are displayed on the product page of each Pack.
  5. The number of remaining entries can be checked in real time on the product page of each Pack, allowing Users to estimate the card rates.
  6. Once finalized, draw results shall not be subject to change or cancellation, and Points spent shall not be refunded. However, rescission of the contract after a physical Obtained Card has been delivered shall be handled in accordance with Article 12-1 (Taiwan Users) and Article 12-2 (Macau Users).
  7. Users shall agree to the contents of this Article on the consent screen displayed before their first draw and on the final confirmation screen when purchasing a Pack.

Article 9 (Holding Period and Handling of Obtained Cards)

  1. Obtained Cards shall be stored in the User's account for 14 days from the date the draw result is finalized (hereinafter referred to as the "Holding Period").
  2. During the Holding Period, the User shall choose one of the following:
    1. Shipping request: apply for shipment of the Obtained Card by entering the shipping address and other required information in the manner prescribed by the Company
    2. Point conversion: receive conversion points set for the relevant card at the rate prescribed by the Company (hereinafter referred to as "Conversion Points")
  3. The Conversion Point rate shall be fixed at the time the draw for each Pack is determined and shall not fluctuate in line with market price movements.
  4. If the User makes neither of the above choices within the Holding Period, point conversion will be automatically executed by the Company upon expiry of the Holding Period. In this case, the User shall lose any and all rights and claims to the relevant Obtained Card.

Article 10 (Shipping)

  1. The Company shall ship Obtained Cards for which a shipping request has been received from the User to the address designated by the User (limited to Taiwan, Hong Kong, and other regions approved by the Company).
  2. Shipping methods, shipping fees, and shipping lead times shall be separately set forth on the Service.
  3. Shipping lead times may vary depending on stock availability, customs procedures, carrier circumstances, and other factors. The Company shall, in principle, bear no responsibility for shipping delays.
  4. All customs duties, import consumption taxes, other taxes, and customs clearance fees shall be borne by the recipient (the User).
  5. If a product fails to reach the User due to an error in the shipping address, prolonged absence, refusal of receipt, or the like, the Company shall bear no obligation to reship, refund, or provide alternative remedies.
  6. The Company shall bear no responsibility for loss, damage, delay, or the like occurring during shipping, except in cases of willful misconduct or gross negligence on the part of the Company.
  7. If a shipping method without a tracking number (such as airmail letter post) is selected, loss and similar incidents shall not be covered by compensation.

Article 11 (Handling of Defective Products and Incorrect Shipments)

  1. If a received Obtained Card has any of the following defects, the User shall contact the Company within 7 days of arrival of the product by the method prescribed by the Company (email: info@vicme.jp):
    1. Significant damage or staining
    2. Shipment of a card different from the draw result
  2. If the contact set forth in the preceding paragraph is confirmed and the Company acknowledges the defect, the Company shall choose and carry out one of the following remedies:
    1. Reshipment of the same card (if in stock)
    2. Reimbursement in the form of the Conversion Points for the relevant card
  3. The Company shall bear no obligation to respond to contact made more than 7 days after receipt.
  4. Users shall open and inspect products promptly after arrival.

Article 12 (Returns and Cancellations)

  1. Draw results and Pack purchases in the Service shall not be subject to cancellation or return for the User's own convenience after the draw has been finalized. Users shall explicitly agree to this condition by checkbox on the consent screen displayed before their first draw, and shall reconfirm it on the final confirmation screen when purchasing a Pack.
  2. The draw service is an online service whose provision commences immediately upon completion of the purchase procedure and is completed at the moment it is provided. Pursuant to the proviso of Article 19, Paragraph 1 of the Taiwan Consumer Protection Act and Article 2, Item 5 of the "Regulations Governing Reasonable Exceptional Circumstances for the Right of Rescission in Distance Transactions" (digital content not provided on a tangible medium, or online services completed upon provision, provided with the consumer's prior consent), the right of rescission for distance transactions does not apply to the draw service.
  3. The preceding two paragraphs do not affect any rights the User may exercise under applicable law after a physical Obtained Card has been delivered. Taiwan Users shall proceed under Article 12-1, and Macau Users under Article 12-2.
  4. Notwithstanding the preceding three paragraphs, if the Company determines that special circumstances exist, the Company may, at its own discretion, take measures such as returning Points.

Article 12-1 (Special Provisions for Taiwan Users)

This Article applies to Users residing in Taiwan and prevails over any conflicting provision of these Terms.

  1. Rescission for physical Obtained Cards: A User may rescind the contract for a physical Obtained Card within 7 days of its delivery, pursuant to Article 19, Paragraph 1 of the Taiwan Consumer Protection Act, by notifying the Company by e-mail (info@vicme.jp). No reason is required.
  2. Processing of rescission: The User shall return the card to the address designated by the Company in accordance with the Company's instructions. After receiving the card and confirming its condition, the Company shall refund the Points spent on the draw in which that card was won. Reasonable postage for the return shall be borne by the Company. The Company may, at its discretion, waive the return and refund the Points directly.
  3. Shipping-fee Points: Where all cards in a given shipment are rescinded, the shipping-fee Points used for that shipment shall also be refunded; where only some cards are rescinded, shipping-fee Points shall not be refunded.
  4. Unused Points: A User may rescind a Point purchase contract with respect to unused Points within 7 days of purchase by notifying the Company by e-mail. After confirmation, the Company shall refund the corresponding amount for the unused portion via the original payment method.
  5. The exemption under Article 12, Paragraph 2 applies to a User only where that User has completed explicit prior consent on the consent screen displayed before their first draw.
  6. The forum provision in Article 24 does not affect any jurisdictional rights that Taiwan consumers enjoy under Article 47 of the Taiwan Consumer Protection Act, Article 436-9 of the Taiwan Code of Civil Procedure, or other applicable provisions.

Article 12-2 (Special Provisions for Macau Users)

This Article applies to Users residing in Macau and prevails over any conflicting provision of these Terms.

  1. Under the Macau Consumer Rights Protection Law, Users have a right of withdrawal for contracts concluded at a distance: within 7 days of delivery for physical Obtained Cards, and within 7 days of conclusion for Point purchase contracts, by notifying the Company by e-mail (info@vicme.jp). No reason is required.
  2. The processing of withdrawal (return of cards, refund of Points, and treatment of shipping-fee Points and unused Points) shall be governed mutatis mutandis by Article 12-1, Paragraphs 2 through 4.

Article 12-3 (Additional Protections for Taiwan Users)

This Article applies to Users residing in Taiwan.

  1. Where any doubt arises as to the interpretation of these Terms, they shall be interpreted in the manner most favorable to the User.
  2. Where declarations of intent between the User and the Company are made by electronic documents, such electronic documents shall have the same effect as written documents under applicable laws.
  3. If a User discovers that their Account is being used by a third party without authorization, the User may immediately notify the Company and request suspension of the Account. Upon receiving such notice, the Company will suspend the Account within a reasonable period and restore it once the risk of unauthorized use has ceased. If the Account is used without authorization due to reasons attributable to the Company and the User suffers damage, the Company shall be liable for compensation in accordance with the law.
  4. The Company shall take reasonable security measures for the systems of the Service. If a User suffers damage due to defects or security deficiencies in the systems, the Company shall be liable in accordance with the Consumer Protection Act and other applicable laws, except where the damage is caused by the User's own intent or negligence.

Article 13 (Prohibited Acts)

Users shall not engage in any of the following acts in using the Service:

  1. Acts that violate laws and regulations, these Terms, or public order and morals
  2. Acts that infringe the rights, interests, or honor of other Users, the Company, or third parties
  3. Obtaining, holding, or using multiple accounts
  4. Using the Service by means of automated tools, bots, scripts, or other mechanical means
  5. Unauthorized access to, reverse engineering of, modification of, or analysis of the systems of the Service
  6. Acts targeting vulnerabilities in the draw system (targeting specific timing, so-called "milestone-number sniping," using the Service solely to target the sell-out bonus (last-one bonus), etc.)
  7. Acquiring, using, or multiplying Points by fraudulent means
  8. Acts that obstruct the operation of the Service (placing excessive load on the Service, spreading false rumors, etc.)
  9. Commercial use or resale of the Service without the Company's permission
  10. Using the Service primarily for the purpose of reselling Obtained Cards
  11. Collecting, disclosing, or misusing the personal information of other Users
  12. Having relationships with anti-social forces or providing benefits to such forces
  13. Any other act the Company deems inappropriate

Article 14 (Intellectual Property Rights)

  1. All intellectual property rights relating to the Service and the Content on the Service (text, images, videos, software, designs, logos, trademarks, etc.) belong to the Company or to the third parties holding such rights.
  2. Users may view the Content only within the personal and non-commercial scope of using the Service.
  3. Users may not reproduce, repost, modify, distribute, publicly transmit, or otherwise use the Content without the prior written consent of the Company.
  4. Images of trading cards and other intellectual property of third parties displayed on the Service are displayed within the scope licensed by the relevant rights holders or as quotations for product identification purposes, and the rights thereto belong to the respective rights holders.

Article 15 (Referral Program)

  1. The Company provides a friend referral program between Users (hereinafter referred to as the "Referral Program"). Details such as participation conditions, reward contents, granting methods, and cancellation conditions shall be separately set forth on the Service.
  2. If fraudulent conduct in the Referral Program is discovered (self-referral, fictitious transactions through collusion, inflating the number of referrals by fraudulent means, etc.), the Company may cancel the rewards granted or recover Points or other value equivalent to rewards already granted.
  3. In using the Referral Program, Users shall not engage in so-called "stealth marketing" — recommending the Service while posing as a third party without disclosing that it is for advertising or promotional purposes (Article 5, Item 3 of the Japanese Act against Unjustifiable Premiums and Misleading Representations). In the event of a violation, the Company may cancel the relevant User's account and rewards without prior notice.
  4. The Company may separately provide an affiliate program for influencers and other parties. The participation conditions, rewards, compliance requirements, and other matters of such program shall be governed by an individual agreement separately concluded between the Company and the participant, and shall be outside the scope of these Terms. General Users may come to know of or use the Service through referrals or promotion by participants in such program; however, the Company does not guarantee the truthfulness or appropriateness of the contents of such referrals.

Article 16 (Phone Number Verification)

  1. Users may be required to complete phone number verification when using certain functions of the Service (participation in certain campaigns, shipping requests for Obtained Cards, etc.).
  2. Phone number verification is for the purposes of preventing fraudulent use, verifying identity, contacting Users for support, and notifying Users of important matters.
  3. The Company may send SMS messages to the phone number for which the User has completed the verification procedure. Communication charges for receiving SMS shall be borne by the User.
  4. The Company may grant campaign benefits prescribed by the Company to Users who have completed phone number verification.

Article 17 (Changes, Suspension, and Termination of the Service)

  1. The Company may, at its own discretion, change, add, or remove the contents, functions, or conditions of provision of the Service, with or without prior notice to Users.
  2. The Company may temporarily suspend the provision of the Service without prior notice to Users if any of the following events occurs:
    1. Where system maintenance, inspection, or updates are performed
    2. Where the provision of the Service becomes difficult due to force majeure such as fire, power outage, or natural disaster
    3. Where a failure occurs in communication lines or power supply
    4. Where war, civil unrest, terrorism, riot, disturbance, infectious disease, or other force majeure occurs
    5. Where the Company otherwise deems it necessary
  3. The Company may, at its own discretion, terminate the provision of the Service. In this case, the Company shall give prior notice on the Service.
  4. The Company shall bear no responsibility whatsoever for any damage incurred by Users as a result of changes to, suspension of, or termination of the Service under this Article.

Article 18 (Disclaimer)

  1. The Company does not warrant that the Service is fit for a User's particular purpose, that it possesses the functions, commercial value, accuracy, or usefulness expected by the User, or that the User's use of the Service complies with the laws and regulations applicable to the User or the internal rules of industry organizations.
  2. The Company shall not be liable for damages incurred by Users in connection with the Service, except in cases of willful misconduct or gross negligence on the part of the Company.
  3. Even where the Company bears the liability set forth in the preceding paragraph, the scope of damages to be compensated by the Company shall be limited to direct and ordinary damages incurred by the User, and the Company shall not be liable for special damages, indirect damages, lost profits, compensation for emotional distress, or other damages.
  4. Where the Company bears liability for damages, the maximum amount of compensation shall be limited to the total amount paid by the relevant User to the Company during the most recent 12 months.
  5. The provisions of this Article limiting the Company's liability shall not apply in cases of willful misconduct or gross negligence on the part of the Company.

Article 19 (Force Majeure)

  1. If the performance of all or part of the Company's obligations under these Terms is delayed or rendered impossible due to war, civil unrest, riot, terrorism, natural disaster (earthquake, typhoon, flood, tsunami, etc.), infectious disease (including COVID-19 and the like), governmental measures, strikes, power outages, communication failures, suspension of transportation by carriers, customs measures, or any other event beyond the Company's reasonable control (hereinafter referred to as "Force Majeure Events"), the Company shall not be liable for such delay or non-performance.
  2. If a Force Majeure Event continues, the Company may temporarily suspend or terminate all or part of the Service.

Article 20 (Exclusion of Anti-Social Forces)

  1. Users represent and warrant that they do not, at present and in the future, fall under anti-social forces, and that they have no socially reprehensible relationships with anti-social forces.
  2. If a User breaches the representation and warranty set forth in the preceding paragraph, the Company may suspend or delete the account without prior notice and confiscate the Points and Obtained Cards held by such User.
  3. The Company shall bear no responsibility whatsoever even if the relevant User incurs damage as a result of the preceding paragraph.

Article 21 (Handling of Personal Information)

The handling of Users' personal information shall be governed by the separately established "Privacy Policy," and by agreeing to these Terms, Users shall be deemed to have also agreed to the Privacy Policy.

Article 22 (Notices and Communications)

  1. Notices and communications from the Company to Users shall be made by posting on the Service, by sending email to the User's registered email address, by sending messages through the official LINE account operated by the Company, or by any other method the Company deems appropriate.
  2. Notices and communications under the preceding paragraph shall take effect at the time the Company implements the relevant method, regardless of whether they actually reach the User.
  3. Communications from Users to the Company shall be made through the inquiry form on the Service or to the email address designated by the Company (info@vicme.jp).

Article 23 (Amendment of These Terms)

  1. The Company may amend these Terms when the Company deems it necessary.
  2. When amending these Terms, the Company shall determine the effective date of the amended Terms and, by a reasonable period before the effective date, notify Users of the amended contents and the effective date by posting on the Service or by the notification methods set forth in the preceding Article.
  3. If a User uses the Service on or after the effective date of the amended Terms, such User shall be deemed to have agreed to the amended Terms.
  4. Pursuant to the provisions of Article 548-4 of the Japanese Civil Code, the Company may amend these Terms to the extent that obtaining individual consent from Users is not required.

Article 24 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by and construed in accordance with the laws of Japan.
  2. In the event of a dispute between a User and the Company in connection with these Terms or the Service, the Tokyo District Court shall be the court of exclusive agreed jurisdiction in the first instance.
  3. The preceding paragraph shall not preclude the application of mandatory provisions under private international law concerning consumer contracts.

Article 25 (Language Priority and Severability)

  1. The Japanese version of these Terms shall be the authoritative text, and in the event of any discrepancy between the Japanese version and the Traditional Chinese version or any other language version, the Japanese version shall prevail.
  2. Even if all or part of any provision of these Terms is determined to be invalid or unenforceable under laws and regulations, the provisions other than the portion determined to be invalid or unenforceable shall remain in full force and effect.

Article 26 (Contact)

For inquiries regarding the Service or these Terms, please contact the following:

  • Operator: VicMe LLC
  • Contact: info@vicme.jp

Supplementary Provisions

These Terms shall come into effect on May 15, 2026. Partially amended on August 10, 2026 (Article 8, Paragraphs 6-7; Article 12; new Articles 12-1 and 12-2), effective the same day. Partially amended on August 12, 2026 (Article 3, Paragraph 3; Article 6, Paragraphs 3-4; Article 7, Paragraph 3; new Article 12-3), effective the same day. Terminology cleanup on August 12, 2026 ("Winning Cards" -> "Obtained Cards", etc.; no change to definitions, rights, or obligations), effective the same day.

End of Document